There are a lot of electronics repair shops out there. What separates the ones still standing after 50 years from the ones that don’t make it past five? At Uniparts, the answer has always been the same: do the work right, be honest with customers, and never let expertise slide.

That’s been the operating philosophy at Uniparts since founder Gus opened the doors in 1973 – and it hasn’t changed.

From Parts Supplier to Full Electronics Repair Facility

Uniparts started as a parts supplier. Over the decades, the business evolved into something more: a full electronics repair and manufacturing facility specializing in forklift controllers and material handling equipment.

That evolution wasn’t accidental. It was driven by customer need. The businesses that relied on Uniparts didn’t just need parts – they needed a partner who could diagnose problems accurately, repair components correctly, and give them straight answers about what was actually wrong.

Today, operating out of our Bensenville, IL facility, we’ve repaired tens of thousands of controllers across virtually every major brand and model in the industry. Some of our customer relationships go back more than 20 years.

What “Quality Repair” Actually Means

The phrase gets thrown around a lot. Here’s what it means in practice at Uniparts.

Every repaired controller is tested on one of 40 real forklifts on our floor — not on a bench simulator, not with a basic load test. On actual equipment, under real operating conditions. If something isn’t right, we catch it before it ships.

Our technicians don’t rotate in and out. Many have been with us for years, building deep familiarity with the specific controllers and failure patterns they work on every day. That experience matters when a fault code could mean three different things depending on the application.

And when we find something beyond the original repair scope — a root cause issue, a related component showing early wear — we document it. Every packing slip includes technician notes. We flag what we found, explain why it matters, and give customers the information they need to make a smart reinstallation decision.

That’s not extra service. That’s just how a repair should be done.

Small Shop Values. Serious Capabilities.

Uniparts has grown significantly since 1973, but we’ve held onto something a lot of companies lose as they scale: the “mom and pop” approach to customer service.

You’ll get a real person on the phone. You’ll get honest answers about what a repair involves and what it costs. You won’t get upsold on work that isn’t necessary. And if we can help you avoid a repeat failure by pointing out a root cause issue, we will – even if it means more work for you and less for us.

That combination – personal service backed by deep technical capability – is what’s kept customers coming back for decades.

Why This Still Matters in 2026

Forklift downtime is expensive. A controller that fails and takes a week to repair and return can shut down an operation. Businesses in logistics, warehousing, manufacturing, and distribution can’t afford recurring failures caused by repairs that only address half the problem.

Choosing a repair partner with 50+ years of focused experience isn’t nostalgia. It’s risk management. It means working with a team that has seen virtually every failure mode, knows what questions to ask, and has the equipment and expertise to get it right the first time.

Experience the Uniparts Difference

Five decades. Tens of thousands of repairs. The same commitment Gus started with in 1973.

If you have a controller that needs repair – or a persistent problem you haven’t been able to get to the bottom of – contact our team or request a quote here. We’ll give you an honest assessment and get the work done right.